Updated on: May 23, 2022
This updated Fee and ACH Agreement is effective from the date of acceptance of the Terms of Service and signing of the User Agreement till it is revoked with clear instructions to the Greelance Inc.
This Fee and Automated Clearing House (ACH) Authorization Agreement (this “Agreement”) is between Client/ Freelance/Agency (you) and Greelance Inc. hereinafter referred to as “Parties” and further pertaining to Client Escrow Account, Paypal Account, Strip Account or any other Credit Card/ Bank Account.
This Agreement is part of the Terms of Service and User Agreement. So, by accepting the Terms of Service & User Agreement you also agree to accept this agreement of authorization to Greelance Inc. for automatic charging Fees and other dues from the Client/Freelancer/Agency.
This Agreement provides information on the fees, which Greelance Inc. shall charge for providing various services, including payments, communication, invoicing, settlement of disputes, and also debit and credit from and to user’s Bank Accounts/ Credit Cards/ Escrow Account/ PayPal & Strip Account of eligible users via the automated clearing house network (“ACH”).
By opening an account, verifying your payment methods, and using the Greelance Inc. site, you accept the Terms of Service & User Agreement and also agree to this Agreement. We reserve the right to change or modify this Agreement without prior notice to you as is deemed fit or necessary as per the applicable law.
The revision or modification will take effect only when the same is posted on the Greelance Inc. Site. However, any change whether increase in prices or fees shall be informed to the Users in advance but for updates, please regularly check the Site from time to time.
The User (Its, you, your) is entering into this Agreement with Greelance Inc. (“we” and “us”).
As per the Terms of Service & User Agreement, Greelance Inc. charges a service fee from Freelancers/Agencies for each payment their Client makes to them on a Service Contract. The Service Fees to be charged shall be based on the features of the Service Contract. The Service Fees will be charged either on “fixed” or “hourly” pricing and if applicable, Greelance Inc. may also collect taxes (such as VAT/ GST/ SALES TAX/ INCOME TAX AND OTHER APPLICABLE TAXES) on Service Fees.
Greelance Inc., in the future, may charge a Membership fee from the Freelancers/Agency in pursuance of the Client/Freelancer/Agency Membership Agreement. Till the cancellation by Client/Freelancers/Agency, Regular Service fees on Fixed Contracts, Hourly Contracts, and Membership fees (As and when applicable) are automatically charged and renewed.
Payment methods, fees, or charges, and any additional fees or charges will be posted on the Greelance Inc. Site and shall be updated from time to time. The User hereby authorizes Greelance Inc. to automate the deduction of fees, taxes, or charges in consonance with this Agreement.
2.1 Service Fee
Greelance Inc. will charge the Service Fee from the Freelancer/Agency on the basis of the total fees collected by you from your Client during the stay or engagement with your Client. Any refunds or reversals shall be deducted from the total fees while charging the service fee. The initial service fee rates for launching are given here:
| TOTAL FEES COLLECTED FROM CLIENTS BY THE FREELANCER/AGENCY
(per Engagement Relationship) |
SERVICE FEE RATES For Hourly Projects And Fixed Price Projects |
| $1 to No Limit | 5% |
Below are the Charges or Service Fees:
Example 1. Fixed-Price Projects
If a Freelancer/Agency and a Client enter into a contract for the first time and thereafter for any number of contracts as a Fixed-Price Contract, the Service Fee will be calculated as follows:
| FREELANCER FEES | SERVICE FEE RATES | SURCHARGE FEE / SERVICE CHARGES |
| $1 to No Limit | 5% | Fixed
– |
| Total Freelancer Fees: $10000 (No Slabs) | 5% | Total Service Fees: $500 + Applicable dues |
Note: In addition to the above $500, Greelance Inc. shall charge applicable taxes, fees, levy, currency conversion fee through ACH Authorization.
Example 2. Hourly Contract
If an Hourly contract is entered into between a Freelancer/Agency and a Client for $100 per hour, and the Freelancer/Agency works 100 hours, the Service Fees will be calculated as follows:
| HOURS WORKED | FREELANCER FEES
(hours x freelancer rate) |
SERVICE FEE RATES | SURCHARGE FEE / SERVICE CHARGES |
| 100 Hours @100 per hour | $10000 | 5% | $500 |
| Total Hours: 100 | Total Freelancer Fees: $10,000 | Total Service Fees: $500 plus applicable dues |
Note: The total amount of $9,500 shall be credited into your Account after further deduction of applicable taxes, fees, levy, and currency conversion fee in addition to Service Charges charged by Greelance Inc. as shown in the example above. It should help you understand the calculation of the service fees and charges on the hourly contract. This is just an example and is not binding in any way in the Agreement.
If a Freelancer/ Agency enters into a Service Contract with a Client, the Service Fee rate is 10% of the Freelancer Fees, which shall be charged from the Client.
3.1 Fixed Price Contracts; Greelance Inc. shall charge a fixed service fee of 10% on the fixed value of the Contract between Client and Freelancer/ Agency. The schedule for service fees is as under;
| CONTRACT TYPE | SERVICE FEE | FREELANCER FEES | SERVICE FEES |
| Fixed-Price
$1 to No Limit |
10% | $10000 | $1000 |
| $1000 plus other applicable taxes, charges, and conversion fees shall be charged. |
The above example is to make you understand the pattern of calculation of the service fees. This is just an example and is not binding in any way in the Agreement.
3.2 Hourly Contract
If an Hourly contract is entered into between a Freelancer/Agency and a Client for $100 per hour, and the Freelancer/Agency works 100 hours, the Service Fees will be calculated as follows:
| HOURS WORKED | CLIENT BILL/ FREELANCER FEES
(hours x freelancer rate) |
SERVICE FEE RATES | SURCHARGE FEE / SERVICE CHARGES |
| 100 Hours @100 per hour | $10000 | 10% | $1000 |
| Total Hours: 100 | Total Freelancer Fees: $10,000 | Total Service Fees: $1000 plus other applicable taxes, charges, and conversion fees shall be charged. |
Note: The total amount of $10000 plus $1000 shall be charged from the Client. In addition, all applicable taxes, fees, levies, and currency conversion fees shall also be charged by Greelance Inc. as shown in the example above. The above example is to make you understand the pattern of calculation of the service fees in the hourly contract. This is just an example and is not binding in any way in the Agreement.
By opening a Client/Freelancer/Agency Account at Greelance Inc. Platform and accepting the Terms of Service & User Agreement, the Client/Freelancer/Agency authorizes Greelance Inc. to charge all Fees, Taxes, Levies, Processing Fees, conversion fees, and Applicable Charges automatically from its/his/her Debit/Credit Card/ Net banking/PayPal/Strip/Escrow Bank Account/Other Payment gateways through ACH.
You e.g., Client/Freelancer/Agency hereby authorize and instruct Greelance Inc. to charge all Fee, Taxes, Levies, Processing Fee and Applicable Charges automatically in advance from its/his/her Credit Card/ Net banking/PayPal/Strip/other Payment gateways.
Client/Freelancer/Agency “You” authorizes Greelance Inc. to charge all Fees, Taxes, Levies, Processing Fees, and Applicable Charges automatically from its/his/her Debit/Credit Card/ Net banking/PayPal/other Payment gateways.
You hereby authorize us to electronically debit your account and also necessary payments can be credited electronically to your account. However, you agree to comply with the ACH rules issued by the National Automated Clearing House (“NACHA”) and all applicable laws, including, but not limited to, the Federal Bank Secrecy Act, the U.S.A. Patriot Act and economic sanctions are overseen by the Office of Foreign Assets Control (OFAC).
You can revoke your authorization by removing the bank account information from your profile or by notifying us about the same. Till any notification is received from you, your authorization for ACH transfers shall remain in full force. In order to cancel your authorization for ACH transfers, please give us at least one business day to fix things in this regard.
In case of any change in your designated Bank Account/Credit Card/Debit Card/PayPal/Strip information, you are requested to notify us at least seven business days before any such change is updated in your profile or by contacting us at compliance@greelance.com.
In case no information is received at least seven days before any such change, Greelance Inc. has exclusive discretion to make such a change prior to any ACH debit or credit transfer made in reliance on your authorization provided in this Section. We take no responsibility for our inability to do so.
In case any errors or discrepancies are found while viewing the history of your account transactions, you must notify us within thirty days when the error could be viewed in the Account transaction history. In case you fail to report the error to us within thirty days, you will forfeit/lose the right to contest the Error, except to the extent such forfeiture is prohibited by applicable law or the NACHA rules.
In case any error is caused by you, we will try to correct the error but in no case are we bound or obligated to correct the error and offset any cost incurred by us from any funds returned to your bank account or your Client Escrow Account, as applicable. However, in case any error is caused by us, we will correct the same.